Privacy Policy – Gadgetistan
At Gadgetistan, your privacy matters to us. This Privacy Policy explains what personal information we collect when you visit our website, shop for laptops, computers, mobiles, or gadgets in our online store, or interact with our content — and how we use, store, and protect that information.
We are based in Lahore, Pakistan, and operate both an in-store and online shop on PIA Main Boulevard, Lahore. If you have any questions about this policy, full contact details are provided at the end of this page.
Last updated: June 2026
1. Who We Are
Gadgetistan is a computer and gadget retailer located at PIA Main Boulevard, Lahore, Punjab, Pakistan. We sell laptops, desktop computers, mobile phones, and tech accessories both in-store and through our WooCommerce-powered online store.
2. What Data We Collect
2.1 Order & Account Data
When you place an order or create an account on our website, we collect:
- Your name, email address, and phone number
- Billing and shipping address
- Order history and product preferences
- Payment method details (we do not store full card numbers; payments are processed through secure third-party gateways)
This data is used solely to process and deliver your order, send order updates, and provide after-sales support.
2.2 Contact Form Inquiries
If you reach out via our contact form — whether asking about laptop prices in Lahore, stock availability, or repair services — we store your name, email, phone number, and message to respond to your inquiry.
2.3 Comments on Blog Posts
When you leave a comment on our blog (e.g., on posts about the best laptops to buy in Lahore or mobile phone comparisons), we collect the data shown in the comment form, along with your IP address and browser user agent string. This helps us detect and filter spam.
An anonymized hash of your email address may be shared with the Gravatar service to display your profile picture. You can review Gravatar’s privacy policy at automattic.com/privacy. Once your comment is approved, your profile picture becomes publicly visible alongside it.
2.4 Media & Image Uploads
If you upload images to the website, please avoid uploading files with embedded GPS/EXIF location data. Visitors can download and extract any location data from images on the site.
3. Cookies
Our website uses cookies to improve your shopping and browsing experience. Here is a summary of the cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session / Cart Cookies | Keep items saved in your shopping cart while you browse | Session (deleted when you close browser) |
| Login Cookies | Remember your login if you select “Remember Me” | 2 weeks |
| Display Preference Cookies | Save your screen/display settings | 1 year |
| Comment Cookies | Save your name and email for future comments | 1 year |
| Browser Acceptance Cookie | Temporary check to see if your browser accepts cookies — contains no personal data | Until browser is closed |
| Post-Edit Cookie | Stores the ID of the last article you edited (admin use only) — no personal data | 1 day |
You can disable cookies in your browser settings at any time. Please note that disabling cookies may affect your ability to add items to your cart or complete a purchase on our website.
4. Embedded Content from Other Websites
Some pages on our website may include embedded content such as YouTube product review videos, social media posts, or comparison tools. Embedded content from other websites behaves in the same way as if you had visited those websites directly.
These external websites may collect data about you, use their own cookies, embed additional third-party tracking, and monitor your interaction with that content — including if you are logged in to their platform.
5. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We only share information in the following limited circumstances:
- Courier & Delivery Partners: Your name and delivery address are shared with our shipping partners to fulfill your order.
- Payment Processors: Payment transactions are processed through trusted third-party gateways (such as bank transfers, JazzCash, or EasyPaisa). We do not store your full payment details on our servers.
- Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
- Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.
6. How Long We Retain Your Data
- Order Data: Retained as long as required by Pakistani business and tax regulations, and to handle any warranty or after-sales queries.
- Comment Data: Retained indefinitely so we can automatically approve follow-up comments without placing them in moderation every time.
- Registered User Data: Stored in your user profile until you request deletion. You can view, edit, or delete your personal information at any time from your account dashboard (except your username cannot be changed).
- Contact Form Data: Retained for as long as necessary to respond to your query, and then deleted.
7. Your Rights Over Your Data
If you have an account on our website or have previously left a comment, you have the right to:
- Request an exported copy of all personal data we hold about you
- Request that we correct any inaccurate data
- Request that we erase your personal data (subject to legal retention obligations)
- Withdraw consent for marketing emails or promotional messages at any time
To exercise any of these rights, please use the contact details provided at the end of this page. We will respond within 7 business days.
8. Where Your Data is Sent
Our website is hosted on servers and may use services that store data outside Pakistan. Where this occurs, we ensure that appropriate data protection measures are in place. Comment data may pass through an automated spam detection service. Order and shipping data may be processed by third-party logistics partners operating within Pakistan.
9. Security
We take reasonable technical and organizational steps to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS) for all transactions. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please get in touch:
Gadgetistan
PIA Main Boulevard, Lahore, Punjab, Pakistan
0331-0247247
gadgetistanorg@gmail.com
https://gadgetistan.org
